faq

vintage 2-letter monograms

our vintage 2-letter monogram is a combination of your first and last initial.  styles will vary depending on your letters.  once you have placed your order for this style, we will send you an email with the choices for that 2-letter combination.  artwork can not be changed however, you can choose your outline color and fill color.

return policy

Henry wants you to love your purchase.  If for any reason you are not satisfied, we want to know. we do not offer returns on custom issue products. if you are not satisfied with your limited issue purchase, we will gladly accept your return for an exchange or store credit. your item must be returned within 10 days of date received with shipping prepaid.  all merchandise must be unused and in original condition.  henry has the right to refuse returns not meeting these requirements.  
please contact askhenry@henrydrygoods.com for return information.

guarantee
henry products are handcrafted in the usa according to your specific choices.  please allow 2 or 3 weeks for completion and shipment.
upon shipment you will be emailed a shipping confirmation and tracking information.
orders will be shipped via usps, ups or fedex.  shipping charges will  be calculated at checkout

credit cards
we accept Visa, mc, amx, discover and paypal.

gift certificates
gift certificates are available for a dollar amount or for a specific custom product.  please ring 859.533.1382 or email askhenry@henrydrygoods.com for more information.

sales tax
henry only charges sales tax for orders shipped within the state of kentucky.